Salesforce Business Analyst (Agentforce)

Join a project where you will play a key role in shaping Salesforce Agentforce solutions by bridging business needs with technical delivery. This position is ideal for a Business Analyst who combines strong requirements engineering skills with a practical understanding of how Salesforce and Agentforce work in real project environments.

• Proven hands-on experience in Agentforce implementation projects (mandatory)
• Strong background in Business Analysis and requirements engineering in Salesforce context
• Ability to translate business needs into clear, actionable technical specifications
• Solid understanding of Salesforce configuration and Agentforce behavior
• Experience working closely with developers and architects
• Strong communication skills and English at business level
• High level of self-organization and accountability
• 2 lata doświadczenia na podobnym stanowisku

Nice to have:

• Znajomości: Agentforce, Salesforce
• Języki: Angielski

• Elicit, analyse, and document business requirements for Salesforce solutions
• Translate requirements into detailed, Salesforce-ready specifications (objects, flows, integrations, Agentforce use cases)
• Collaborate closely with solution architects and developers to ensure feasibility and proper data model alignment
• Support UAT preparation, testing, and defect triage
• Explain expected Agentforce behavior and its impact on configuration and processes
• Ensure smooth handover from requirements to development
• Contribute to high-quality delivery in a production Salesforce environment