Senior Product Specialist

Join Bayer's innovative Product Team dedicated to transforming the agricultural experience for Farmers in the EMEA region. The team focuses on creating a best-in-class experience prioritizing user needs and expectations, driving success through integrated, end-to-end solutions to enhance user experiences and make a meaningful business impact in the agricultural industry.

• University degree (Bachelor or Master) in Computer Science, Computer Engineering, or related technical discipline.
• Experience in the product development lifecycle.
• Understanding of product design methods and processes.
• Customer experience management.
• Knowledge of concepts, practices, and instruments of product innovation.
• Experience in the implementation of IT products, ideally digital products.
• Knowledge about Software Development Lifecycle.
• Communication, problem solving, and decision-making skills.

• Drive user adoption of the product by creating communications, training, documentation, and launch plans to empower business partners across multiple products and workflows within a single business unit.
• Utilize AI tools and technologies to enhance product development and user engagement strategies.
• Analyze complex datasets related to product usage and user interactions to derive actionable insights.
• Lead change management efforts to deliver customer-centric solutions by collaborating with engineering teams.
• Use audio/video tools to present to users and business stakeholders and answer questions about digital product platforms.
• Act as subject expert for user queries about digital product features and capabilities in production.
• Work with engineering teams to identify appropriate actions based on user questions or issues.
• Create product documentation for training, onboarding, troubleshooting, and other educational needs.
• Coordinate with users and business stakeholders for end user testing scenarios based on defined acceptance criteria.
• Provide comprehensive product support, proactively engaging with end users and internal teams to address inquiries and resolve issues.
• Create and analyze metrics measuring user experience including satisfaction, adoption, engagement, and task success.