Senior Data Architect/Analytics Engineer | Remote

360Dialog is the leading WhatsApp platform for Independent Software Providers, hosting WhatsApp channels for more than 800 software solutions and 45,000+ B2B clients. It is a bootstrapped and profitable company with no investors in the cap table. The company focuses on enabling businesses to adapt messaging channels for performance use cases and revenue generation, using state-of-the-art engineering methods across software development and tech operations.

• Senior Data Architect or Senior Analytics Engineer with advanced expertise in data platforms like Databricks, BigQuery, linked PostgreSQL servers, and MongoDB.
• Business fluency to translate executive questions (MRR, churn cohorts, customer funnels) into trustworthy, fast, self-serve data products.
• Experience designing at least one semantic layer from scratch in production, able to explain design choices and trade-offs.
• Query-optimization perfectionist, able to decide when to rewrite SQL versus reshape data models, with a focus on performance.
• Treats data accuracy as foundational, building reconciliation, schema contracts, referential-integrity tests, cardinality assertions, and daily drift checks from day one.

Nice to have:

• Experience shipping custom AI agents for non-technical users, including LLM-based agents (text-to-SQL, semantic-layer-backed Q&A), tool-calling frameworks, guardrails against hallucinated metrics, and evaluation for answer quality.

• Documentation discipline: writes column-level data dictionaries, runbooks, and onboarding guides.

• Strong interpersonal and communication skills in English.

This is a contract-based position. The company is fully remote and welcomes applicants from anywhere in the world. A background check may be conducted as part of the recruitment process, including verification of professional experience and educational background.