Senior QA Engineer - Claiming Experience

AirHelp is a global tech company specializing in air travel protection, having helped millions of travellers claim compensation for disrupted flights. Beyond compensation claims, AirHelp offers a growing portfolio of travel protection products and services designed to support travellers throughout their journey. Founded in 2013, AirHelp has assisted over 3 million passengers and protected over 12 million travelers through its membership program AirHelp+. The company has a global team of over 400 employees speaking 19 languages and advocates for fair air passenger rights through APRA.

• Strong experience as a QA Engineer, QA Automation Engineer, Developer in Test, or similar role, ideally in a senior capacity.
• Hands-on experience with Playwright and strong understanding of modern end-to-end testing and development practices.
• Experience testing APIs using tools such as Postman, Bruno, or similar.
• Practical experience integrating automated tests into GitHub Actions or similar CI/CD pipelines.
• Strong interest and some experience in using AI tooling to improve testing, debugging, test generation, and investigation workflows.
• Good understanding of how to work with developers so that quality becomes a shared team responsibility.
• Ability to balance automation, exploratory testing, risk analysis, and delivery speed.
• Experience with tools such as Sentry, Grafana, Kibana, or performance testing tools would be a plus.
• Strong ownership, clear communication, and ability to influence senior engineers without relying on formal authority.
• Good command of English, both written and spoken.

• Own and evolve the test automation strategy for critical Claiming Experience flows around Documents and Communication.
• Design, build, and maintain reliable automated tests using tools such as Playwright, Postman/Bruno, and CI/CD pipelines.
• Help shorten feedback loops by improving how quickly developers can validate changes before and after deployment.
• Enable developers to take greater ownership of quality by introducing practical testing patterns, pairing on test design, and sharing best practices.
• Use AI-assisted testing, AI agents, prompt-driven workflows, and automated investigation techniques to improve test generation, debugging, and regression analysis.
• Improve quality observability by helping the team understand where failures happen, how often they happen, and what signals should trigger deeper investigation.
• Collaborate with developers, product managers, and stakeholders to identify risk areas early and define the right level of testing for each product change.

AirHelp is committed to equal opportunities and diversity. Offices are fully accessible, and interviews are customized to accommodate special needs, including neurodiverse candidates. Refugees and displaced individuals are encouraged to apply.