Senior Product Owner (GPS CBCC 24x7)

Join CIB Banking Transformation & Performance to shape and deliver the Real-Time Cross-Border 24x7 Payments agenda and be part of re-building payments assets for the future. This role is central to bridging strategy and execution, ensuring governance, product backlogs, user stories, testing, controls, and delivery processes align with business outcomes, client expectations, cost reduction, and regulatory requirements.

• 12+ years’ experience in Product Engineering, Delivery, Payments Operations, or Transformation (payments/banking/fintech preferred).
• Strong Agile delivery capability: requirements definition, backlog management, user story refinement, and end-to-end delivery ownership.
• Experience in transaction banking products, ideally cross-border payments or payment platforms.
• Strong stakeholder management across Product, Stewards, Technology, and Operations; able to influence without formal authority.
• Strong analytical and structured problem-solving skills; able to translate complex needs into simple, scalable solutions.
• Comfortable discussing technical and functional details, integrations, and scalable architectures with engineers.
• Experience embedding effective controls and ensuring product design supports payments regulatory requirements.
• Strong communication skills and fluency in English.
• University degree (or equivalent) with strong Excel and PowerPoint skills.

• Deliver the payments product strategy to support growth, reduce costs, meet regulatory requirements, and enhance customer experience.
• Own parts of the 24x7 RT Payments roadmap working with partner systems and affiliates, aligning priorities across global stakeholders.
• Define requirements for and lead platform modernisation towards event-based processing to enable faster, scalable, and resilient payment processing globally.
• Own and maintain the product backlog: prioritisation, refinement, user stories, and acceptance criteria aligned to business outcomes.
• Represent the client in delivery, ensuring requirements and solutions meet client expectations and operational needs, improving CX/UX.
• Drive delivery excellence across testing, release readiness, defect management, and post-release quality.
• Work closely with delivery, design, operations, risk, compliance, and customer teams to ensure successful launches and continuous improvements.
• Identify and implement process improvements to reduce operational friction and strengthen outcomes.