Business Analyst (MFA / IAM)

Antal is a leading recruitment and HR advisory company, present in Poland since 1996 and later expanded to the Czech Republic and Hungary. Across the CEE region, it employs around 150 professionals delivering a full range of services including specialist and executive recruitment, employee outsourcing, HR consulting, employer branding, and market research. The company combines deep industry expertise with functional specialisation to provide tailored solutions for companies in every sector.

• 3+ years of experience as a Business Analyst or IT Analyst in a technology-driven environment.
• Strong analytical skills and process mapping capability.
• Experience supporting large-scale deployments, ideally related to MFA or authentication changes.
• Ability to work closely with engineers, IAM specialists and operational teams.
• Confident communicator able to challenge constructively and drive clarity with senior stakeholders.
• Proactive, self-sufficient, strong ownership of deliverables and ability to manage multiple priorities.
• Familiarity with Jira/Confluence and willingness to improve team usage of these tools.
• Knowledge of MFA concepts and phishing-resistant authentication, including FIDO-based approaches.

Nice to have:

• Experience in financial services.
• Experience working with global, distributed teams.
• Data skills: cleansing, mapping, transforming; ability to prepare clear stakeholder-facing content.

• Lead requirements elicitation through workshops and interviews, document and manage requirements throughout the lifecycle.
• Conduct gap analysis and translate outcomes into epics, user stories and acceptance criteria.
• Support technology assessments by capturing requirements, constraints and impacts for MFA/passwordless/FIDO adoption.
• Collaborate with business units, IT, IAM and cybersecurity teams to ensure alignment and clarity.
• Present progress, decisions and risks in stakeholder forums; communicate complex topics to technical and non-technical audiences.
• Produce and maintain process maps, user journeys and current-state vs future-state flows, including exception and recovery paths.
• Support PoC, pilot and rollout planning, including readiness inputs, comms/training needs and operational considerations.
• Maintain programme documentation in Confluence/Jira and prepare reports/dashboards using Power BI or Excel.
• Track actions, RAID items and decisions to ensure delivery momentum and auditability.