Dutch Speaking Digital Trust Safety Analyst - Work In Sofia - Paid Relocation

Mercier Consultancy Global is the premium division of Mercier Consultancy, dedicated to delivering world-class recruitment and consulting solutions across the healthcare and BPO industries worldwide.

• Fluency in Dutch (both written and spoken) is essential; proficiency in English is an advantage.
• Previous experience in digital trust and safety, content moderation, or similar roles is preferred.
• Strong analytical skills with the ability to assess and act on data-driven insights.
• Excellent communication skills for effective coordination and user interaction.
• Detail-oriented and highly proactive in identifying and resolving digital safety issues.
• Familiarity with online content management systems and safety tools.
• Ability to work both independently and collaboratively within a dynamic, fast-paced environment.
• Willingness to relocate to Sofia, Bulgaria, with relocation expenses covered.

• Monitor user-generated content to identify potential violations of safety policies and community guidelines.
• Conduct thorough investigations into reported safety incidents, analyzing data to determine appropriate actions.
• Collaborate with cross-functional teams to develop and improve digital safety policies and protocols.
• Prepare detailed reports on safety trends and incident findings for management and stakeholders.
• Stay informed about emerging digital threats and best practices in online safety to proactively address risks.
• Engage with users and internal teams to promote awareness of digital safety measures.