Senior Microsoft Business Applications Architect

Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage, employing 420,000 team members in more than 50 countries. The company delivers end-to-end services and solutions leveraging deep industry expertise and a strong partner ecosystem. The Digital Customer Experience (DCX) practice delivers intelligent, human-centered solutions for global enterprises and public sector organizations, working in empowered Agile teams.

• 10+ years of experience with Microsoft Business Applications, including 2–3 years in an architecture or technical lead role
• Deep expertise in Dynamics 365 (Contact Center/Sales/Service/Field Service) and Power Platform (Dataverse, Power Apps, Power Automate, Copilot Studio, Pages)
• Solid understanding of Azure Integration services (Functions, Logic Apps, Service Bus, APIM), with intermediate/advanced knowledge as a strong differentiator
• Proven ability to design scalable, secure, and maintainable architectures balancing configuration, customization, and AI-driven automation
• Hands-on experience with ALM for Microsoft Business Applications including solution segmentation, environment strategies, and CI/CD pipelines using Azure DevOps or GitHub Actions
• Experience in pre-sales and bid contexts, translating ambiguous client needs into credible, well-scoped technical proposals
• Strong communication skills to influence and align stakeholders at all levels, from engineers to C-suite
• Comfortable operating across multiple concurrent engagements and shifting priorities without losing quality or clarity

• Define and own end-to-end solution architecture across Dynamics 365, Power Platform, and Azure for enterprise client engagements
• Lead architecture workshops and technical discovery sessions with client stakeholders across industries including manufacturing, retail, transport, and energy
• Support and contribute to pre-sales bids by producing solution designs, effort estimates, and technical proposals
• Guide and mentor mid and senior engineers and consultants within delivery teams, ensuring architectural standards are met
• Drive the adoption of AI-first design patterns such as Copilot Studio, AI Builder, and Azure OpenAI into client solutions
• Collaborate with Functional Consultants and Delivery Leads to balance business fit, technical feasibility, and long-term maintainability
• Contribute to Capgemini's Microsoft practice growth through reusable assets, internal enablement, and thought leadership