AI Marketing Developer

We are a fast-growing tech company created by experienced international talents. Our product is a top-rated, AI-driven customer service platform for small and medium businesses. Our long-term goal is to create a frictionless customer experience for individual users and help entrepreneurs worldwide grow their businesses by supporting them with a top-notch, sales-increasing tool. We aspire to become the category-defining company of the AI era of customer success and are in a good position to achieve it.

A few facts about us:

• Our product is one of the world's leading AI customer service solutions, aiming to become number 1.
• We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024.
• We currently rate 4.7/5 in both Shopify and G2.
• Our ML team was among the first in the world to launch an AI agent (Lyro) for customer service.
• Every month, our widget is viewed by 350 million unique users, which is 4% of the global population.
• Currently, we hire over 150 people.

You are the perfect fit if you have:

• 2+ years of hands-on commercial programming experience.
• Experience building things end-to-end and can show them, not just contributing to others' projects.
• Daily use of AI tools with informed opinions on their effectiveness.
• Ability to go from idea to working product independently without waiting for a specification.
• Solid understanding of modern web stack - Next.js, server components, basic backend, deploying to production.
• Knowing when to ask for help and when to figure things out independently.
• Ability to work directly with non-technical people (marketing, CEO) without losing momentum.

You'll stand out if you:

• Have your own side projects, experiments, or shipped products.
• Have experience with Next.js and understand why to use it.
• Are comfortable with Vercel + Supabase stack or similar.
• Have worked with or explored automation tools like N8N.
• Have experimented with ElevenLabs, AI video/content generation, or similar creative AI tools.
• Can critically discuss AI tools - what works, what doesn't, and what you'd avoid.
• Have worked in a product company and understand what "business impact" means.

As an AI Marketing Developer, you will:

• Build AI-powered tools, automations, and experiments that directly impact marketing results.
• Turn ideas into working solutions fast: landing pages, internal tools, growth experiments, brand deployments.
• Work with LLMs daily (Claude, GPT, Cursor, etc.) - prompting, iterating, shipping, not just exploring.
• Unify multiple brands into one consistent technical ecosystem (tools, flows, deployment pipelines).
• Eliminate manual work - automate tasks currently done by hand.
• Integrate AI into real marketing workflows: content production, campaign tooling, partner platforms.

Biggest challenges in this role:

• Priorities change fast - often weekly, sometimes daily, with no long-term backlog.
• Receive business problems, not tickets; figuring out the solution is part of the job.
• Build fast without overengineering - knowing when "good enough and shipped" beats "perfect and pending".
• Work across multiple brands at different technical maturity levels.
• Operate close to the CEO and other stakeholders with real-time decisions.

One of Tidio’s core values is to play fair. Therefore, we treat all candidates equally. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. Recruitment and selection are based only on individual merit and qualifications directly related to professional competence.