Central Printing Architect (with German)

Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage, over 420,000 team members in more than 50 countries. The company delivers end-to-end services and solutions leveraging capabilities across strategy, technology, design, engineering, and business operations.

• Experience as SME, Senior Engineer or Consultant in Central Printing / Print Services
• Strong understanding of enterprise printing environments (print servers, queues, drivers)
• Experience in technical and process documentation creation
• Familiarity with IT processes and service operations
• Experience in knowledge transfer, training or onboarding activities
• Ability to work with multiple stakeholders and distributed teams
• Fluent communication in German and English (written and spoken)
• Strong communication and documentation structuring skills

• Review and analyze existing documentation related to central printing services (infrastructure, processes, tools)
• Identify documentation and knowledge gaps across the printing landscape
• Create and maintain structured documentation, including SOPs, process descriptions and support manuals
• Translate technical printing concepts (e.g. print servers, queues, drivers, security printing, follow-me printing) into clear documentation
• Ensure consistency, quality and compliance with customer standards and governance
• Collaborate with technical SMEs, service management and external providers
• Maintain documentation repositories (e.g. SharePoint) with proper versioning
• Support knowledge transfer and training activities for operations and support teams

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. Individuals are evaluated based on qualifications and performance, not personal characteristics.