Młodszy Specjalista/Młodsza Specjalistka ds. Technicznej Obsługi Klienta

Fakturownia is an intuitive, time-saving e-invoicing software operating in the SaaS environment, allowing access to data from anywhere. The application features a very intuitive interface for quick invoice generation, email invoice sending, clear sales charts, recurring and automatic sending of accounting documents, support for all kinds of accounting documents, and multilingual invoices in multiple languages including English, Spanish, French, German, Russian, Italian, Polish, Czech, Dutch, and Croatian.

• Analytical thinking and problem-solving skills
• Good organization and independence in work
• Ability to create clear and understandable texts
• Communication skills and ability to listen to client needs
• Patience and high personal culture
• Ability to quickly adapt to changes
• Ease of learning new information
• Knowledge of English sufficient to work with documentation
• Skills in effective communication, work organization, networking, and consulting
• Proficiency in Polish and English languages

• Handling user requests for the Self-service accounting module via email, ticket system, and occasionally phone
• Updating client interaction data in the CRM system
• Analyzing requests requiring verification of calculation correctness and JPK files
• Collaborating with software development, marketing, and accounting departments to communicate client needs