Junior Credit & Collections Specialist (with German)

Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage, employing over 420,000 team members in more than 50 countries. The company delivers end-to-end services and solutions across strategy, technology, design, engineering, and business operations, leveraging deep industry expertise and a strong partner ecosystem.

• Very good command of German (C1) and English (minimum B2).
• Minimum 1 year of experience in Collections, Accounts Receivable, Customer Service, or a related field.
• Strong communication skills and customer-oriented mindset.
• Analytical thinking and ability to manage priorities effectively.
• Very good knowledge of MS Office tools (especially Excel).
• Bachelor’s degree.

• Monitor and collect outstanding receivables.
• Manage a portfolio of customers and achieve cash collection and ageing targets.
• Contact customers to follow up on overdue invoices and negotiate payment solutions.
• Handle customer queries, support dispute resolution, and escalate complex cases when needed.
• Build and maintain strong relationships with external customers and internal stakeholders.
• Ensure compliance with company policies and continuously improve collection processes.

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. They evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.