Junior Client Solution Architect - Spain team

NIQ is the world’s leading consumer intelligence company, delivering comprehensive consumer buying behavior insights and advanced analytics through state-of-the-art platforms. In 2023, NIQ combined with GfK, expanding its global reach to over 100 markets and covering more than 90% of the world’s population. NIQ is an Advent International portfolio company.

• Minimum 2 years of experience working with corporate clients.
• Strong problem-solving and analytical skills to understand client needs, interpret data, and translate insights into actionable solutions.
• Proficiency in Spanish is an added advantage.
• Excellent written and verbal communication skills with a client-centric mindset.
• Ability to collaborate across teams and manage multiple projects effectively.
• Proactive attitude focused on continuous improvement and client satisfaction.

• Serve as the primary operational contact for clients, handling requirement gathering, delivery timelines, data modifications, and quality issues.
• Communicate effectively with clients and coordinate calls and meetings in collaboration with Customer Success and Sales Teams.
• Collect client requirements, translate them into internal work orders, set project timelines, and monitor progress.
• Partner with internal operations teams to troubleshoot and resolve client inquiries.
• Ensure high-quality solution delivery meeting agreed timelines.
• Identify opportunities to enhance client data and suggest improvements for database production.
• Coordinate with Business-as-Usual teams on post-production and pre-delivery quality checks.
• Participate in and coordinate operational, quality review, and escalation meetings with internal teams.

NIQ may utilize artificial intelligence (AI) tools during the recruitment process for tasks such as résumé screening and candidate assessments, governed by principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ is committed to equal employment opportunity without regard to protected characteristics as defined by applicable laws.