Junior Client Solution Architect

NIQ is the world’s leading consumer intelligence company, delivering comprehensive consumer buying behavior insights and advanced analytics through state-of-the-art platforms. In 2023, NIQ combined with GfK, expanding its global reach to over 100 markets and covering more than 90% of the world’s population. NIQ is an Advent International portfolio company.

• 2+ years of experience working with corporate clients.
• Strong problem-solving and analytical skills to understand client needs, interpret data, and translate insights into actionable solutions.
• Excellent written and verbal communication skills with a client-centric mindset.
• Ability to work collaboratively across teams and manage multiple projects effectively.
• Proactive attitude focused on continuous improvement and client satisfaction.

• Serve as the primary operational contact for clients, handling requirement gathering, delivery timelines, data modifications, and quality issues.
• Communicate effectively with clients and coordinate meetings in collaboration with Customer Success and Sales Teams.
• Collect client requirements, translate them into internal work orders, set project timelines, and monitor progress.
• Partner with internal operations teams to troubleshoot and resolve client inquiries.
• Ensure high-quality solution delivery meeting agreed timelines.
• Identify opportunities to enhance client data and suggest improvements for database production.
• Coordinate with Business-as-Usual teams on post-production and pre-delivery quality checks.
• Participate in and coordinate operational, quality review, and escalation meetings with internal teams.