IT Implementation and Delivery / Project Manager (f/m)

LSI Software S.A. is a leading software and IT solutions provider for retail, gastronomy, hospitality, and entertainment industries in Poland. The company has over 30 years of experience delivering ERP, WMS, and CMS systems used by numerous retail chains and facilities across Poland.

• Minimum 2-3 years of experience as an Implementation Leader, Project Manager, Service Delivery Manager, or related roles.
• Ability to manage IT project stakeholders.
• Very good knowledge of ERP, CMS, WMS, or related systems.
• Familiarity with server and database environments used in enterprise solutions.
• Understanding of IT infrastructure including hardware, networks, and operating systems.
• Ability to identify risks and plan preventive actions.
• Skills in preparing documentation, reports, and schedules.
• Problem diagnosis and creative solution finding.
• Customer-oriented attitude.
• Independence and responsibility for task completion.
• Very good communication and organizational skills.
• Willingness to occasionally travel for projects.

• Manage IT project implementations and deployments of ERP, EDI, CMS, WMS, and other corporate systems, including time, scope, budget, risks, quality, and change management.
• Participate in defining strategic, tactical, and individual goals within the department.
• Manage project teams and collaborate with IT departments, service teams, hardware teams, and external suppliers.
• Plan and support service teams during "hyper care" and "transition handover" processes.
• Ensure proper team organization according to KPIs, SLAs, and quality indicators; propose and implement improvements; support task execution; monitor and identify risks; conduct regular meetings; onboard new team members.
• Manage invoicing processes and budget.
• Conduct business and technical communication with clients.
• Organize and lead workshops, training sessions, and project presentations.
• Report team results and goal achievement to supervisors.