Junior Client Solution Architect
71.7k - 96k PLN71 700 - 96 000 PLN/ rok.UoP
JuniorFull-time·Umowa o pracę
#363688·Dodano dziś·0
Źródło: NielsenIQTech Stack / Keywords
client engagementrequirement gatheringdata analysisproject managementquality assurancecustomer successsales coordinationproblem-solvingcommunicationanalytical skills
Firma i stanowisko
NIQ is the world’s leading consumer intelligence company, delivering comprehensive consumer buying behavior insights and advanced analytics through state-of-the-art platforms. In 2023, NIQ combined with GfK, expanding its global reach to over 100 markets and covering more than 90% of the world’s population. NIQ is an Advent International portfolio company.
Wymagania
- 2+ years of experience working with corporate clients.
- Strong problem-solving and analytical skills to understand client needs, interpret data, and translate insights into actionable solutions.
- Excellent written and verbal communication skills with a client-centric mindset.
- Ability to work collaboratively across teams and manage multiple projects effectively.
- Proactive attitude focused on continuous improvement and client satisfaction.
Obowiązki
- Serve as the primary operational contact for clients, handling requirements, delivery timelines, data modifications, and quality issues.
- Communicate effectively with clients and coordinate meetings in collaboration with Customer Success and Sales Teams.
- Collect client requirements, translate them into internal work orders, set project timelines, and monitor progress.
- Partner with internal operations teams to troubleshoot and resolve client inquiries.
- Ensure high-quality solution delivery meeting agreed timelines.
- Identify opportunities to enhance client data and suggest improvements for database production.
- Coordinate with Business-as-Usual teams on post-production and pre-delivery quality checks.
- Participate in and coordinate operational, quality review, and escalation meetings with internal teams.
Oferta
- Hybrid work system with two days a week in the office and remaining days from home, with all necessary equipment provided.
- Work with a diverse, international team using English as the primary language.
- Opportunities for skill development by working closely with diverse clients.
- Access to development programs and relocation opportunities within the organization.
- Benefits package including a Multisport card (optional), private medical coverage through Medicover, life insurance, and a Benefit platform for cinema and theater tickets.
- Volunteer time off.
- Employee Assistance Program (EAP) providing 24/7 confidential support.
- Additional days off and recognition of significant life moments.
- Free access to LinkedIn Learning for skill development.
Elastyczne godziny
Karta sportowa
Opieka zdrowotna
Ubezpieczenie
Płatny urlop
Premie
Inne informacje
NIQ may utilize AI tools during recruitment for tasks such as résumé screening and candidate assessments, governed by principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ is committed to equal employment opportunity without regard to protected characteristics.
NielsenIQ
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