Italian Speaking Rent-a-Car Consultant - Work In Sofia - Paid Relocation

Mercier Consultancy Global is the premium division of Mercier Consultancy, dedicated to delivering world-class recruitment and consulting solutions across the healthcare and BPO industries worldwide.

• Fluent in Italian (spoken and written) is essential; knowledge of English is an advantage.
• Experience in customer service or car rental industries is preferred.
• Strong interpersonal and communication skills with a customer-focused attitude.
• Ability to multitask and perform efficiently in a fast-paced environment.
• Proficient with computer systems and rental management software.
• Willingness to relocate to Sofia and adapt to a new cultural setting.
• Positive mindset and dedicated to delivering excellent customer experiences.

• Provide high-quality customer service to Italian-speaking customers by handling inquiries, bookings, and resolving any rental-related issues.
• Manage vehicle rentals including pick-up, return, and vehicle condition inspections.
• Communicate rental policies, terms, and conditions clearly to clients.
• Collaborate with the operations team to maintain vehicle availability and service standards.
• Stay updated on fleet changes, promotions, and company procedures to assist clients effectively.

Only candidates willing to relocate to Sofia, Bulgaria are considered.