Technology Enablement Coordinator

Wakacje.pl is an e-commerce platform and a network of travel agencies offering a wide range of travel products. Since 2015, it has been part of Wirtualna Polska Holding, Poland’s largest group of media and e-commerce companies. Together with Travelplanet.pl and the Invia brands across CEE, they are building a unified travel group driven by a shared #TravelMindset.

• 3+ years of experience in IT Operations, PMO Analytics, IT Project Coordination, or as an analytical Executive/Business Assistant within IT.
• Experience in a product-led company developing internal products or SaaS solutions.
• Fluent English (spoken and written) for international environment.
• Strong analytical mindset with ability to work with raw data and use AI tools for analysis and reporting.
• Advanced Jira skills including workflow configuration, JQL queries, and dashboard building.
• Exceptional presentation skills with expertise in PowerPoint and Excel.
• Basic financial and operational experience or willingness to handle department administration including invoices and budgets.
• Assertive personality capable of holding teams accountable without CTO intervention.
• Pragmatic, hands-on approach with dedication to both analytical and administrative tasks.
• Highly organized with ability to multitask and proactively manage missing data.

Nice to have:

• Experience organizing corporate technical events or workshops.
• Background in business administration combined with passion for technology.

• Act as the strategic right-hand to the CTO, managing daily operational flow and ad-hoc administrative tasks.
• Capture summaries from executive and cross-functional meetings, maintain decision logs, and track action points.
• Organize and facilitate department-wide events such as All-Hands meetings and technical workshops.
• Manage financial administration including processing invoices, tracking budgets, and preparing cost summaries.
• Assist in executive calendar alignment prioritizing key strategic initiatives.
• Extract and analyze complex data from Jira and internal systems to monitor efficiency.
• Leverage AI tools and analytics to generate progress reports, executive summaries, and management presentations.
• Build and maintain real-time performance dashboards for CTO and leadership.
• Translate raw data into actionable insights highlighting bottlenecks and milestones.
• Monitor and drive key performance targets across engineering teams, enforcing time logging compliance, on-time project delivery, and cycle times.
• Follow up with Engineering Managers to ensure data accuracy and reporting standards.
• Coordinate technical dependencies across multiple teams.
• Own Jira workflows and Confluence spaces, standardizing data collection.
• Organize quarterly planning sessions, requirements gathering, and prioritization workshops.
• Identify friction points in technology operations and implement solutions to improve team workflow.