Business Analyst

ista Technologies Poland is a company involved in international projects, offering a modern office environment with various employee benefits.

• English proficiency at B2 level or higher
• Strong interest in IT and automation (RPA)
• Willingness to learn and grow with training and mentoring
• Analytical mindset
• Team spirit and ability to work collaboratively
• Experience in business/process analysis (2–3 years preferred)
• Experience in documenting business processes
• Knowledge of process modeling (BPMN or similar)
• Understanding of RPA tools (e.g., Blue Prism, UiPath)
• Understanding of system integrations (UI, API, databases)

Nice to have:

• Experience in RPA/automation projects
• Basic SQL/data analysis skills
• Experience in Agile/Scrum
• Familiarity with Jira, Confluence, Miro
• Interest in AI/Intelligent Automation (OCR, NLP)

• Analyzing business processes end-to-end (As-Is) and identifying automation opportunities and areas for improvement
• Identifying rule-based and repetitive tasks suitable for automation
• Breaking down processes into steps, decisions, exceptions, and system integrations
• Collaborating closely with business stakeholders to gather, define, and refine requirements
• Defining business rules, decision points, and process exceptions
• Communicating with clients to ensure smooth operations
• Participating in RPA delivery process and supporting implementation of automation solutions
• Driving process optimization and efficiency through automation
• Creating and maintaining process documentation (As-Is / To-Be, PDD)
• Modeling processes using BPMN 2.0
• Working within agile teams
• Collaborating closely with Product Owner, RPA Developers, and Testers
• Handling tasks across multiple processes and business areas to support daily operations