Specjalista ds. IT

SPIE CENTRAL EUROPE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ is an independent provider of multi-technical services in construction, energy, and communication. The company supports energy and digital transformation in the Central European region, helping businesses and communities develop and build a sustainable future.

• Technical education in IT, electronics, automation, or robotics.
• Minimum 2 years of professional experience in a related position.
• Experience in IT hardware administration including documenting service activities and maintaining equipment records.
• Knowledge of managing Windows 11 and Android devices.
• Understanding of LAN and WAN network concepts.
• Good knowledge of Active Directory and Microsoft 365.
• Knowledge of IT security topics (MFA, backups, password policies).
• Proficiency in English enabling fluent communication and handling technical documentation.

• Support in maintaining and monitoring existing IT systems and applications used by the company and clients, including direct technical support for employees and users.
• Handle service requests as part of the first line of user support (ServiceDesk) for the company and clients.
• Escalate incidents and faults to the second line of support according to company and client procedures.
• Diagnose and resolve hardware faults and software issues on workstations for the company and clients.
• Ensure continuity and functionality of end-user equipment (desktops, laptops, printers, mobile devices) in the company and at clients.
• Inventory management, software installation and updates, and workstation configuration for the company and clients.
• Perform daily tasks related to administration of Active Directory and Microsoft Azure (creating and managing accounts, permissions, directory structure, and licenses).
• Participate in IT projects and implementation processes as operational support and according to the company's technological strategy.
• Create user and inventory documentation related to company and client systems and equipment.
• Perform tasks related to maintaining compliance with the Integrated Quality Management System (ISO, etc.).