Intern - IT Support Agent (with German)

Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage, over 420,000 team members in more than 50 countries, delivering end-to-end services and solutions across strategy, technology, design, engineering, and business operations. The Group reported 2025 global revenues of €22.5 billion.

• Very good command of German language (C1)
• Good knowledge of English language
• Strong motivation to start a career in IT
• Willingness to learn and develop new skills
• Positive, proactive attitude and problem-solving mindset

• Gain hands-on experience and insight into daily IT Service Desk operations
• Participate in training programs that prepare you for the role of an IT Support Agent
• Learn how to effectively troubleshoot issues and guide end users step by step
• Deliver high-quality customer service and ensure a positive user experience
• Understand how to collaborate with technical teams and learn key Service Management principles
• Support the Service Desk team with day-to-day activities