Market Operations Junior Coordinator (with English)

Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage, employing over 420,000 team members in more than 50 countries. The company delivers end-to-end services and solutions across strategy, technology, design, engineering, and business operations.

• Experience in operations, quality, or process support (e.g., BPO/SSC) (nice to have)
• Strong stakeholder management and business communication skills
• Ability to prioritize and manage multiple tasks simultaneously
• Analytical mindset with a focus on continuous improvement
• Very good command of English (C1 minimum)

• Coordinate activities between client, market, and operational teams
• Manage complex cases and oversee case queues and workflows
• Monitor stakeholder inputs and drive timely follow-ups
• Create and update knowledge base content and ensure information flow
• Support and drive quality improvement initiatives (NPS, audits, calibrations)

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices and evaluating individuals based on qualifications and performance, not personal characteristics.