(Junior) Reporting Specialist (K/M)

Lufthansa Group Business Services Sp. z o.o. supports the aviation business by handling accounting, employee services, procurement processes, and IT applications to contribute to a great travel experience for Lufthansa Group customers.

• Master or bachelor's degree in Economics, Mathematics, Statistics, IT disciplines or similar
• At least 3-4 years' experience, preferably in Reporting and/or Data Management, in SSC or BPO environment
• Fluent in English (written and spoken) – minimum C1
• Project management and coordination skills are an asset
• Excellent command of Microsoft applications including Teams, PowerPoint, Excel (pivot tables, analytical functions, data visualization), Access, Word
• Understanding of data models and BI tools
• Knowledge of SAP Data Sphere, SAC, S4, Python, Power Apps is an asset
• Diligent, independent, and systematic approach to work
• Pro-activeness and drive for improvements
• Strong analytical and conceptual mindset
• Strong time-management and self-organization
• Strong interpersonal and communication skills, including conflict management
• Flexibility and adaptability
• Numerical skills
• High precision and commitment to timelines
• Customer-oriented approach
• Strong cooperation skills and ability to work in a team
• Strong technical knowledge to drive automation

• Contributing to designing and building business reports including identifying data sources, data cleansing, and building data models
• Extracting and processing data from various Lufthansa systems
• Building reporting solutions for stakeholders
• Proactively contacting customers and independently handling incoming and outgoing communication, driving projects with customers
• Keeping up to date in the field of expertise by exploring new technologies
• Contributing to knowledge exchange and best-practice sharing within and outside the team
• Collaborating towards further development of the product portfolio with customers and other LGBS departments
• Participating in internal projects within LGBS such as automations and migration activities
• Developing technical skills under supervision of Senior Specialist/Expert
• Performing additional tasks assigned by the supervisor based on business needs