Młodszy Specjalista / Młodsza Specjalistka ds. Systemów Informatycznych

EPP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ is the largest manager of shopping centers in Poland by rental area (GLA). The portfolio includes 33 projects (27 shopping centers and 6 office complexes) with a total value of approximately 2.9 billion euros and a rental area of over one million square meters, located in the most attractive Polish cities with the highest consumer demand and growth potential.

• Minimum one year of experience in a similar position (IT Support, Helpdesk, Junior IT Administrator, or related)
• Higher education or part-time studies (preferably in IT or technical fields)
• Communicative knowledge of English to use technical documentation
• Very good knowledge of Microsoft Windows environment and Microsoft Office 365 suite
• Driving license category B
• Ability to cooperate with business users and strong internal customer service orientation
• Ability to independently solve technical problems
• Communication skills, engagement, and willingness to develop in IT

Nice to have:

• Basic knowledge of Active Directory (AD)
• Basic knowledge of Microsoft 365 cloud services

• Support end users in handling computer hardware, mobile devices, and software
• Diagnose and resolve technical issues reported by employees
• Prepare, configure, and replace computers, laptops, and mobile devices for employees
• Install, configure, and update operating systems and business applications
• Support server environment administration including backups, updates, and system monitoring
• Maintain and monitor servers hosting company websites
• Collaborate with external IT service providers and cybersecurity teams
• Analyze and verify reports related to IT system security
• Maintain IT equipment records and assist in managing IT resources