IT Program Manager

Baltic IT Support sp. z o.o. is a company based in Gdańsk, Poland, involved in IT support and project management services for clients, focusing on IT transformation projects.

• Experience in managing IT projects.
• Ability to manage multiple stakeholders and contractors.
• Practical understanding of IT infrastructure, networks, business systems, and security issues.
• Ability to analyze technical and organizational dependencies.
• Independence, responsibility, and goal-oriented mindset.
• English language proficiency at minimum B2 level.

Nice to have:

• Experience in infrastructure modernization, IT environment migration, or digital transformation projects.
• Knowledge of the medical industry.
• PMI, PRINCE2, or related certification.
• Knowledge of German language.

• Provide remote user support and handle IT service requests as first-line support.
• Analyze, diagnose, and resolve technical issues reported by users.
• Offer IT advice and guidance.
• Configure hardware and software as part of implementation projects.
• Monitor and analyze IT system performance.
• Update knowledge base and assist in creating maintenance procedures.
• Collaborate actively with system administrators.

Candidates must consent to the processing of their personal data for this and future recruitments by Baltic IT Support Sp. z o.o. The data controller is Baltic IT Support Sp. z o.o. located in Gdańsk at ul. Kartuska 246.