Digital Workplace Collaboration Engineer

A global technology-driven organization focused on digital workplace innovation, collaboration technologies, and AI-driven productivity, supporting thousands of employees across multiple continents.

• Hands-on experience supporting Microsoft 365 collaboration services in an enterprise environment
• Strong experience with at least one major collaboration platform such as Slack or Zoom
• Ability to quickly learn and become effective across multiple technologies
• Practical approach to balancing user experience, operational efficiency, security, and governance
• Excellent organisational skills and ability to manage multiple priorities simultaneously
• Strong stakeholder management and communication skills
• Proactive, collaborative, and solution-oriented mindset
• Fluent English communication skills

Nice to have:

• Experience with AI-enabled workplace solutions and governance frameworks
• Exposure to reporting, monitoring, or adoption analytics platforms
• Knowledge of telephony or hybrid workplace technologies
• Experience creating technical documentation, knowledge articles, or self-service content
• French language skills

• Enhance and support collaboration platforms that drive communication and productivity across the organization
• Manage the deployment, configuration, integration, and ongoing lifecycle of workplace technologies
• Partner with internal teams and external providers to deliver a seamless employee experience
• Drive adoption by analysing usage trends, improving documentation, and creating effective user guidance
• Contribute to governance, security, and compliance initiatives, particularly around AI-powered workplace tools
• Evaluate new technologies and emerging capabilities, helping shape the future roadmap of workplace collaboration
• Ensure collaboration services remain secure, reliable, scalable, and user-friendly