IT Manager

Mute sp. z o.o. is a pioneer in adaptive architecture with a global reach, transforming over 3,600 offices in 32 countries. The company has a modern automated factory in Galew near Turek and a technological and research facility. The team consists of 240 employees including engineers, technologists, maintenance, production staff, and architects. The main office is located in Warsaw.

• 4–6 years of IT experience including at least 2 years in a managerial or technical leader role.
• Experience in IT project management, preferably agile methodologies such as Scrum or Kanban.
• Good knowledge of ERP systems (M3 or SAP/other enterprise systems).
• Familiarity with Microsoft ecosystem: Azure AD, Microsoft 365, Teams, SharePoint.
• Understanding of system integration architecture (API, middleware, ETL).
• Experience managing network infrastructure and IT security.
• Knowledge of project tools like Jira for backlog and documentation management.
• Ability to translate business needs into technical language and vice versa.
• Communication skills for interaction with management, business units, and vendors.
• Organizational skills and ability to prioritize multiple concurrent projects.
• Independence, proactivity, and solution orientation.
• Ability to work in a dynamic, changing environment.
• Fluent Polish and English at C1 level for technical documentation and communication.

Nice to have:

• Experience with CRM systems like MS Dynamics 365 or Salesforce.
• Knowledge of Infor M3.

• Ensure stable, secure, and efficient operation of IT infrastructure and business systems.
• Manage a 3-person IT team: planning tasks, prioritizing backlog, resolving escalations, supporting operational tasks, developing team competencies, and fostering process and documentation culture.
• Lead IT projects including system implementations (D365 CRM, Jira, M3 integrations, PCon), manage schedules, budgets, risks, and report progress.
• Oversee IT infrastructure and security: servers, network, Microsoft 365, Active Directory/Azure AD, cybersecurity policies, backups, disaster recovery, incident management, and system continuity.
• Manage vendor relationships, negotiate contracts, SLAs, budgets, and oversee license portfolio and costs.
• Provide user support and maintain IT documentation and security procedures.