Modern Endpoint Management Expert

A European institutional client is seeking a Modern Endpoint Management Engineer to join their IT operations team on a contract basis. The role involves centralized management of a large-scale workstation environment with thousands of physical and virtual endpoints. The position requires operating within a structured, security-conscious institutional environment and obtaining a personal security clearance.

• Thorough knowledge of centralized Modern Endpoint Management solutions: Microsoft Intune, Microsoft Configuration Manager / SCCM, Microsoft Defender for Endpoint, Microsoft 365 Apps, and Entra ID
• Excellent knowledge of Windows client operating systems and IT end-user infrastructure
• Hands-on experience with Windows Autopilot deployment and troubleshooting
• Experience with Endpoint Privilege Management (EPM)
• Solid scripting skills in PowerShell
• Excellent knowledge of TCP/IP networking and related services
• Experience with monitoring workstations
• Familiarity with ticketing systems and ITIL-based change, configuration, and release management processes
• Knowledge of IT security standards
• Strong analytical and troubleshooting skills
• Good organisational and prioritisation skills
• Proactive, self-motivated, and team-oriented with a strong user focus
• Good communication skills
• Comfortable adapting to fast-changing technologies

Nice to Have:

• Experience managing and deploying 2Pint software
• Knowledge of PatchMyPC
• Familiarity with Tiering Model infrastructure

Endpoint Management & Administration:

• Centrally manage a large-scale workstation environment (thousands of physical and virtual endpoints)
• Perform daily administration: management, monitoring, and troubleshooting of the workstation environment
• Plan and prepare distribution of operating system images, patches, applications, and GPO/Intune configuration profiles (CSP/OMA-URI)
• Perform scripting and configuration distribution
• Troubleshoot workstation configuration issues in cooperation with other ICT teams and vendors (including Microsoft)

Application Lifecycle Management:

• Create, test, and distribute applications and packages
• Monitor the lifecycle of deployed business applications - licence renewals, product updates
• Monitor correct application deployment across end-user workstations
• Troubleshoot application installation issues

Security & Compliance:

• Enforce and monitor application of security policies
• Report on configuration standards enforcement and compliance status
• Advise, propose, and implement configuration improvements, changes, and upgrades

Documentation:

• Create and maintain technical documentation for internal IT use related to Modern Endpoint deployment and configuration
• Produce end-user-facing how-to documentation and manuals
• Update existing documentation to reflect changes and updates

A personal security clearance is required for this role.