Messaging and Directory System Engineer (all genders)

METTLER TOLEDO is a global leader in precision instruments and services, known for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. The company has a sales and service network in more than 140 countries and a direct presence in approximately 40 countries.

• Bachelor’s Degree in Computer Information Systems or related field, or equivalent experience
• Excellent written and spoken English
• Minimum 3 years experience with Microsoft 365 services including Entra (Azure AD), Exchange Online, and Purview
• Minimum 3 years experience with on-premise Microsoft Active Directory and Exchange
• At least 2 years experience with email security gateways such as Cisco Secure Email Gateway
• Experience with Mobile Device Management in enterprise environments
• Familiarity with Microsoft Intune and Microsoft Teams
• Microsoft Certified: Identity and Access Administrator Associate certification preferred

• Install, manage, and support global enterprise Messaging and Directory Services infrastructure including Microsoft Active Directory, Entra (Azure AD), Entra Connect Sync, ADLDS, Purview, Exchange, and Exchange Online
• Provide operational support by troubleshooting and resolving issues related to Messaging and Directory Services
• Support multi-domain directory services environments based on Microsoft Windows Server 2016 and newer
• Handle Level 2 and Level 3 escalation support for incidents related to messaging, directory services, and Microsoft 365
• Manage incidents, service requests, and change requests using ServiceNow ticketing system
• Assist in planning and implementing changes, projects, and system upgrades
• Coordinate with application operations teams to plan and execute updates and processes
• Collaborate with infrastructure teams including Datacenter, Network, Telecom, Security, and Digital Workplace
• Create and maintain detailed documentation of messaging and directory services for on-premises and cloud environments

We are an equal opportunity employer and value diversity. Employment consideration is without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification.