Junior Manager Digital Loyalty & UX

Philip Morris Polska Distribution Spółka z o.o. is the employer offering this position based in Warsaw, Poland.

• 3-4 years of experience as Product Owner, System Analyst, or Business Analyst
• Good to excellent knowledge of product processes, usability, user interface, security management, technical solutions, and trends
• Experience in building loyalty programs, designing anti-abuse safeguards, knowledge of NPS methodology, and basic understanding of marketing consents
• Analytical thinking and ability to solve complex problems
• Decision making skills including problem definition, proposing solutions, and evaluating results
• Knowledge of governance processes including methodology, requirements collection, sprint planning, and meetings
• Good to excellent knowledge of consumer and business processes, process flow charts, and critical path analysis
• Ability to adapt to fast-changing environments
• Business expectations management and prioritization sensitivity
• Experience working fluently in SCRUM methodology
• Experience dealing with third-party providers
• Good to excellent communication and collaboration skills
• Fluent in English and Polish

• Communicate with business owners to understand business objectives
• Create and maintain product roadmap
• Manage the entire process of creating new functionalities for the local CRM system including requirements gathering, coordinating analysis, development, testing, and implementation
• Manage Product Backlog: prioritize and maintain it aligned with business goals
• Map out dependencies between processes and tasks
• Prioritize tasks according to business strategy
• Participate in Scrum meetings including daily stand-ups, sprint planning, and retrospectives
• Understand consumer and business needs to manage development process
• Manage budget, time, and scope of business projects
• Serve as liaison between process/program owner and development team