Senior Webcon Developer

Devire Outsourcing IT is a collaboration model for IT specialists based on self-employment (B2B), delivering projects for clients running innovative and modern projects. The client is a leading debt management company in Central Europe. The team develops workflow/BPM platform-based solutions, especially WEBCON, orchestrating end-to-end business processes from client contact initiation through negotiation to monitoring obligations and process event handling. The solutions operate in a complex and highly integrated system ecosystem with interdependent components, requiring cross-team collaboration with local and HQ teams.

• Experience designing, configuring, and developing workflow solutions, preferably with WEBCON BPS.
• Ability to model business processes and translate them into system solutions.
• Experience building complex decision logic, business rules, and process state models.
• Knowledge of system integrations, including asynchronous and event-driven flows.
• Ability to work with data-driven, status-based, event-based processes and automated business decisions.
• Experience optimizing process performance and handling system events.
• Skills in analyzing exceptions, errors, and non-standard workflow situations.
• Good communication and collaboration skills with analysts, technical teams, and business stakeholders.
• Independence, analytical thinking, and responsibility for solution quality.

Nice to have:

• Experience integrating with CRM, ERP, contact center, or operational process systems.
• Knowledge of SQL, API, event queuing mechanisms, or event-driven integrations.
• Experience in projects related to financial, debt collection, negotiation, or payment processes.

• Design and implement workflows for processes in Contact Center and Field Advisor channels.
• Model negotiation processes and handling of settlements or products.
• Build complex decision logic, business rules, and process state models.
• Manage process flow between systems and synchronize statuses.
• Implement and maintain integrations between systems, including event-driven flows.
• Process events from Contact Center and Field Advisor systems.
• Automate decisions based on business rules, data, and system events.
• Monitor fulfillment of agreed conditions, including payment and process status tracking.
• Respond to process events such as missed payments, status changes, or exceptions.
• Validate activation, suspension, and termination conditions of processes.
• Handle exceptions, errors, and non-standard situations in workflows.
• Optimize process performance and event handling mechanisms.
• Collaborate closely with analysts to translate operational processes into system solutions.
• Actively participate in shaping the architecture of workflow solutions within the organization.

100% remote work with equipment pickup on the first day in Wrocław.