Senior Product Manager - Payments

Payward is the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services, and CF Benchmarks. It has built a modern and globally accessible financial infrastructure platform to advance an open, global financial system. Kraken, founded in 2011, is a crypto platform trusted by over 10 million individuals and institutions worldwide, offering spot trading, margin, futures, staking, and OTC services for both individual and institutional clients.

• 3+ years of product management experience focused on payments, fintech, or financial infrastructure
• Deep domain expertise in payment systems and rails, including bank transfers, card networks, and/or alternative payment methods
• Experience working on both backend systems (e.g., payment orchestration, API integrations) and user-facing features
• Strong customer-centric mindset focused on simplicity, trust, and conversion in payment flows
• Collaborative and effective across engineering, design, fraud, compliance, and operations
• Comfortable working with data to define and measure product impact

• Own and evolve a set of payment rails across specific methods and geographic regions
• Lead partner integrations and manage relationships with payment processors, acquirers, and banking partners
• Drive continuous improvement of authorization rates, settlement speed, and overall user conversion
• Collaborate with fraud and compliance teams to ensure payment flows meet security, regulatory, and operational standards
• Drive UX enhancements through structured experimentation and customer insights
• Ensure payment capabilities are scalable and adaptable across consumer app, pro trading app, and external interfaces such as on/off-ramps
• Use data to inform prioritization, track performance, and iterate toward better outcomes

Applications are accepted on an ongoing basis unless a specific deadline is stated. Applicants may redact or remove personal identifying information from resumes. The employer considers qualified applicants with criminal histories consistent with the San Francisco Fair Chance Ordinance. The company is an equal opportunity employer and does not tolerate discrimination or harassment based on protected characteristics as outlined by law.