Software Engineer

HSBC Service Delivery is hiring for a Software Engineer to join their DHP team in Kraków. The role focuses on platform engineering and developer experience, acting as a link between infrastructure and development.

• Bachelor's degree or equivalent in Computer Science or related discipline.
• 5+ years of software engineering experience focused on DevOps, Platform Engineering, or SRE.
• Solid understanding of internet and HTTP fundamentals including DNS, TLS, load balancing, reverse proxies, service meshes, and API gateways.
• Strong programming skills in one or more of Java, JavaScript, Python, or Clojure.
• Hands-on experience with monitoring and observability tools such as Grafana and InfluxDB.
• Proactive mindset to identify problems and improvement opportunities.
• Excellent communication and collaboration skills with cross-functional and distributed teams.

• Partner with Product Owners to understand requirements and break them into deliverable items.
• Design and build robust, scalable microservices with high observability and supportability.
• Own deliverables end-to-end from design through deployment and meet timelines.
• Provide rapid production support and perform root cause analysis on incidents.
• Act as a technical consultant for platform users, resolving queries and unblocking teams.
• Collaborate with cross-functional IT teams and coordinate stakeholder activities.
• Manage technical debt and maintain security and vulnerability posture.
• Mentor junior developers and promote a high-performing team culture.

Applications must include a consent statement for personal data processing according to GDPR. Candidates can withdraw their application by emailing the recruitment address. Data is processed by HSBC Service Delivery in Kraków under legal obligations and consent.