Senior Software Engineer

HSBC Service Delivery is hiring for a Senior Software Engineer to join their DHP team, focusing on platform engineering and developer experience within a hybrid work environment in Kraków.

• Bachelor's degree or equivalent in Computer Science or related discipline.
• 8+ years of software engineering experience, including at least 3 years in leadership or technical lead roles focused on DevOps, Platform Engineering, or SRE.
• Solid understanding of internet and HTTP fundamentals including DNS, TLS, load balancing, reverse proxies, service meshes, and API gateways in microservice architectures.
• Strong programming skills in one or more of Java, JavaScript, Python, or Clojure.
• Hands-on experience with monitoring and observability tools such as Grafana and InfluxDB; familiarity with time-series databases and data visualization.
• Proven experience managing critical production incidents with a proactive mindset.
• Nice to have: strong knowledge of Linux/Unix systems and networking fundamentals.
• Nice to have: hands-on experience with KVM/VMware virtualization.

• Partner with Product Owners to understand requirements and break them into deliverable items.
• Design and build robust, scalable microservices with high observability and supportability following DevOps and Agile principles.
• Own deliverables end-to-end from design through deployment and meet timelines.
• Provide rapid and effective production support, perform root cause analysis, and implement long-term fixes.
• Act as a trusted technical consultant for platform users, resolving queries and unblocking teams.
• Collaborate with cross-functional IT teams and coordinate stakeholder activities to evolve the platform.
• Proactively manage technical debt and maintain security and vulnerability posture.
• Take end-to-end ownership of software delivery, manage technical debt, support and mentor junior team members, and initiate and productionize ideas.

Applications will be considered only if they include a consent statement for personal data processing according to GDPR. Candidates can withdraw their application by emailing the recruitment team. Data is processed by HSBC Service Delivery (Polska) Sp. z o. o. with rights to access, rectify, delete, or restrict processing. The administrator is HSBC with headquarters in Kraków, ul. Kapelanka 42a.