Product Manager, CRM (m/f/d)

Awin is part of the Axel Springer group, established in 2000, operating in a global environment with multiple offices across Europe including Berlin, London, Milan, Amsterdam, Madrid, Warsaw, and Iași. The company focuses on building the world's leading open partner ecosystem with a diverse and inclusive culture.

• 3+ years of product management experience, preferably with CRM products and Salesforce.
• Strong product mindset with the ability to frame problems, make trade-offs, and focus on outcomes.
• Experience translating complex business needs into product requirements, roadmaps, and backlogs.
• Data-driven approach to decision making with sound business judgment.
• Analytical and problem-solving skills to identify gaps and propose scalable solutions.
• Strong communication skills to create product narratives and support stakeholders through change.
• Ability to influence a broad set of stakeholders across technical and non-technical teams globally.
• Adaptability to changing priorities and environments.
• Client-oriented mindset focused on delivering value.
• Experience working in cross-functional teams with strong negotiation and influencing skills.

• Act as the primary product linkage between business stakeholders, the Salesforce team, and Product & Technology to ensure business priorities are reflected in the CRM roadmap.
• Support the definition, maintenance, and delivery of the CRM roadmap, collaborating with CRM and Billing & Payments leadership.
• Lead assessments of current business processes and contribute to defining future processes.
• Translate commercial, contractual, and operational needs into clear, actionable product requirements.
• Work closely with Salesforce Business Partners and engineering teams to ensure solution alignment and integration.
• Support scalable and well-governed CRM data foundations for reliable reporting and analytics.
• Drive change and adoption by promoting new ways of working and supporting users through transitions.
• Communicate priorities, progress, trade-offs, and outcomes to stakeholders through narratives and data-backed decision making.