Senior Product Manager - Flight Data Services

AirHelp is a global travel tech company founded in 2013, assisting millions of passengers with flight compensation and protecting travelers through its membership program AirHelp+. The company has a global team of over 400 employees speaking 19 languages and advocates for fair air passenger rights through APRA. AirHelp has been recognized as a Most Loved Workplace and is committed to equal opportunities and diversity, including accommodations for neurodiverse candidates and refugees.

• 5+ years owning a B2B data or API product with a commercial licensing model, ideally in travel, aviation, logistics, or data-intensive verticals.
• Understanding of data product defensibility including coverage, freshness, schema reliability, SLAs, and developer experience.
• Experience working closely with B2B sales teams as product expert supporting commercial conversations and positioning.
• Ability to translate product capabilities into partner value and partner feedback into a sharper roadmap.
• Data-driven product management skills, defining success metrics and using partner analytics.
• Familiarity with how OTAs, TMCs, and airlines evaluate and integrate third-party data products.
• Knowledge of flight data standards (OAG, FlightStats, IATA) or disruption regulation (EU261, DOT) is a strong advantage.

Product Roadmap & Evolution:

• Own the roadmap for flight data APIs and feeds prioritized by partner demand and revenue impact.
• Validate partner needs through sales conversations, direct engagement, and API usage data.
• Improve data quality, API reliability, and developer experience.

Sales Enablement & Partner Engagement:

• Serve as product authority for sales, providing positioning, competitive intelligence, integration guides, and demo assets.
• Engage directly with strategic partners at technical and commercial levels.

Packaging & Commercial Model:

• Design and iterate product packaging, data tiers, API access models, and use-case bundles.
• Identify upsell and cross-sell opportunities within existing partner base.

Performance & Insight:

• Define and track KPIs such as active integrations, API usage growth, pilot-to-commercial conversion, and revenue per partner.
• Build reporting infrastructure for product health and data-informed prioritization.

First 12 Months Deliverables:

• Achieve measurable revenue growth through new partner activations and expansions.
• Launch at least one new data capability or tier beyond V1.
• Develop a partner onboarding framework to reduce integration time and engineering dependency.
• Create a live dashboard tracking adoption, usage, and revenue for leadership reviews.