Tech Lead, Platform Reliability Engineering

Asana is the work management platform for human + AI collaboration. It helps organizations bring people, processes, and AI together to plan, track, and deliver work with clarity and speed. Powered by the Work Graph®, Asana provides teams with context and control to stay aligned, keep work moving, and scale impact. More than 170,000 organizations use Asana for their critical work.

• Strong software engineering background with experience writing production code and designing systems.
• 8+ years of experience building and operating backend systems at scale.
• Experience leading technical projects and influencing direction across teams.
• Ability to improve others through clarity, feedback, and raising technical standards without formal authority.
• Familiarity with distributed systems patterns including backpressure, graceful degradation, and capacity planning.
• Experience with major cloud platforms (AWS, GCP, or Azure), Terraform, and monitoring tools like Datadog.
• Experience defining and working within explicit reliability and performance targets for production systems.
• Clear communication and strong collaboration skills.
• Curiosity about AI tools and emerging technologies with willingness to learn and leverage them.

• Set technical direction for the team, ensuring the right problems are solved appropriately.
• Design and build core platform systems such as load shedding, circuit breakers, and rate limiting.
• Own critical platform concerns like ingress and egress, shaping traffic flow.
• Define stable interfaces and libraries for other platform teams.
• Lead end-to-end projects from scoping and design through rollout across multiple teams.
• Raise technical quality through code reviews, design discussions, and mentorship.
• Partner with infrastructure teams to embed reliability as a core design constraint.
• Debug complex issues across the stack and ensure they do not recur.