Sdlc Tooling Owner

Transforming the way customers experience mobility, responsibly. Delivering innovation at the speed of life.

• Bachelor's degree in Information Systems, Computer Science, Business, or related field (or equivalent experience).
• Demonstrated experience with license and subscription management, vendor and contract negotiations, tool usage analytics and reporting, budget and cost optimization.
• Strong understanding of modern software delivery practices (Agile, CI/CD, DevOps).
• Experience with issue tracking platforms, source control systems, CI/CD tooling, test management platforms, ITSM tooling.
• Strong analytical and financial acumen.
• 5 years of experience in a similar role.

Nice to have:

• Experience with enterprise platforms such as Jira, GitHub, GitHub Actions, or ServiceNow.
• Experience in large or regulated environments.
• Familiarity with identity and access management integrations.
• Experience building chargeback/show back models.
• Vendor management certification or procurement experience.

Billing, Licensing & Cost Management:

• Manage tooling budgets, forecast, and spend tracking.
• Optimize license models, seat utilization, and subscription tiers.
• Identify and execute cost-saving opportunities (right-sizing, consolidation, contract optimization).
• Partner with Procurement and Finance on renewals and negotiations.
• Ensure accurate chargeback/show back models where applicable.

Vendor & Contract Management:

• Own vendor relationships for SDLC platforms.
• Lead contract renewals, pricing negotiations, and true-ups.
• Track SLAs, support agreements, and vendor performance.
• Evaluate vendor risk and support due diligence processes.

Usage Optimization & Governance:

• Monitor adoption, usage patterns, and license consumption.
• Define governance standards (access, provisioning, naming conventions, workflows).
• Implement automation for user provisioning and deprovisioning.
• Reduce tool sprawl and enforce platform standards.
• Ensure compliance with internal policies and audit requirements.

Feature Enablement & Continuous Improvement:

• Evaluate and roll out new platform features and capabilities.
• Prioritize enhancements based on business value and user feedback.
• Coordinate upgrades and major changes with minimal disruption.
• Drive continuous improvement of developer experience.