Employee Experience Advisor (Qualtrics)

Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage, employing over 420,000 team members in more than 50 countries. The company delivers end-to-end services and solutions leveraging deep industry expertise and a strong partner ecosystem across strategy, technology, design, engineering, and business operations.

• Strong hands-on experience with Qualtrics EX administration and survey delivery.
• Proven experience designing and managing complex employee survey programmes.
• Solid analytical capability with experience building dashboards and reports.
• Strong stakeholder management and communication skills.
• Experience working in HR, People Analytics, consulting, or transformation environments.
• Desirable: Experience integrating Qualtrics with HR systems (e.g., Workday) or BI platforms.
• Desirable: Exposure to AI-driven analytics, text analytics, or automated insight generation.
• Desirable: Understanding of GDPR and data privacy principles in HR data contexts.

• Design, build, and test employee surveys (engagement, pulse, lifecycle, and ad-hoc) using Qualtrics.
• Manage survey logic, templates, branding, and question libraries.
• Build and maintain dashboards and standard reports within Qualtrics and downstream BI tools.
• Support stakeholders with reporting interpretation and action planning.
• Contribute to the development of AI-driven EX analytics capabilities.
• Contribute to continuous improvement of EX delivery models and ways of working.
• Administer and configure the Qualtrics EX platform, including users, roles, permissions, data sources, and integrations.
• Provide ongoing platform support, troubleshooting, and user enablement.

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices by evaluating individuals based on qualifications and performance, not personal characteristics.