IT Support with SQL

The IT Technician role focuses on providing technical support for machines and systems, emphasizing IT-based functionalities such as traceability systems. The position reports to the General Manager of the Technical Department.

• Technical or IT educational background
• Basic IT knowledge, preferably including SQL
• Interest in machines and industrial systems
• Willingness to learn mechanical aspects of machines
• Basic English communication skills
• Accurate, structured and problem-solving mindset
• Team-player with proactive attitude
• Preferably early career candidate

• Performing activities in accordance with instructions
• Supporting machine-related IT systems, including traceability systems based on SQL
• Learning and understanding machine structure, especially mechanical components
• Providing technical support to internal staff and external partners
• Supporting troubleshooting of machine issues combining IT and mechanical aspects
• Assisting with installation, configuration, and testing of machine software systems
• Supporting technical documentation and reporting
• Cooperation with the technical and engineering teams
• Participation in preparation of machines for demonstrations and training
• All other activities applicable for the support of technical and service activities