Sr. Cybersecurity Analyst

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories.

• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years with an Advanced degree or 0 years with a PhD, or 8+ years of relevant experience.
• Familiarity with web/application servers such as Apache HTTP Server, Microsoft IIS, Apache Tomcat; exposure to NGINX or JBoss Web Server is a plus.
• Knowledge of LDAP concepts and basic directory administration.
• Linux fundamentals and basic Windows Server administration.
• Experience with monitoring/logging tools like Splunk, Elastic/Kibana, Grafana, or Prometheus.
• Understanding of SSO/federation standards (SAML 2.0, OpenID Connect, OAuth 2.0) and MFA concepts.
• Working knowledge of software development practices including Git, pull requests, basic scripting (Shell/Python), and issue/change tracking in Jira or similar.
• Strong collaboration and communication skills with globally distributed teams.
• Awareness of release/change management and safe deployment patterns.
• Preferred: Hands-on experience integrating SSO or configuring IAM platforms (ForgeRock AM/DS preferred).
• Exposure to API auth concepts (OAuth 2.0 flows, JWT) and mTLS basics.
• Familiarity with web/security architecture fundamentals (TLS, reverse proxies, load balancers, WAF).
• Basic CI/CD and infrastructure as code exposure (e.g., Jenkins, GitHub Actions, Terraform).
• Experience writing small automations (Shell/Python/Groovy) to reduce toil.
• Awareness of incident/change/problem management processes related to IAM.
• Understanding of GDPR, PCI DSS, and ISO/IEC 27001 compliance for access controls and data handling.

• Support SSO integrations on ForgeRock Access Management (AM) including configuration, testing, and issue triage.
• Assist in setting up and maintaining federation using SAML 2.0, OpenID Connect, and OAuth 2.0.
• Contribute to authorization policy updates and build adaptive authentication trees/journeys in ForgeRock AM.
• Participate in AM environment operations including configuration changes, hardening, and tuning.
• Validate and tune session management configurations and promptly raise risks and anomalies.
• Assist with ForgeRock Directory Services (DS) health checks, replication verification, sync jobs, and backups.
• Maintain LDAP settings and write simple automation scripts (Shell/Python) for repetitive tasks.
• Execute performance and load test plans, collect results, and highlight bottlenecks.
• Deploy and manage ForgeRock web/app server agents across various servers with oversight.
• Implement and support Multi-Factor Authentication (MFA) rollouts and assist with troubleshooting.
• Provide L2 operational support on rotation, document knowledge base articles, and escalate issues.
• Produce and maintain clear documentation including change records, runbooks, and operational notes.
• Collaborate with globally distributed teams and participate in change/release cadences with timely recommendations.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider qualified applicants with criminal histories consistent with EEOC guidelines and applicable local law.