Senior Business / System Analyst

The Data Team at B2B Soft is responsible for developing, enhancing, and maintaining a robust data-centric reporting system used by mobile dealers, store managers, dealer operators, and sales teams. The system provides critical insights into business performance, customer behavior, and operational trends through standard reports and dynamic dashboards tailored to different user roles. The platform handles high-volume datasets integrated from multiple sources such as activation platforms (POS) and inventory management systems, requiring deep collaboration across cross-functional teams and strong attention to data quality and performance.

• Strong proficiency in SQL Server including complex queries, stored procedures, and relational data models.
• Experience with REST APIs including endpoints, payloads, authentication, and response structures.
• Familiarity with RabbitMQ and Hangfire for asynchronous data flows and background processing.
• Working knowledge of backend technologies (ASP.NET Framework / .NET Core) and layered service architectures.
• Awareness of ReactJS and modern frontend design using Material UI for data presentation and filtering.
• Understanding of data warehouse and data lake concepts, including structured and semi-structured data models.
• Experience with BI/reporting tools such as Power BI, Tableau, or internal dashboards is a plus.
• Ability to read logs, API responses, and system behaviors to support root cause identification.
• Familiarity with tools like Postman for reviewing API behaviors is a plus.
• 3+ years as a Business Analyst in data-centric or reporting-focused software development projects.
• Strong analytical thinking and attention to detail in data modeling and process analysis.
• Excellent communication and collaboration skills across technical and non-technical teams.
• Experience using Jira for backlog management and Confluence for documentation.

• Gather, analyze, and document detailed business and technical requirements for reporting features, KPIs, and dashboards.
• Collaborate with stakeholders (internal teams and dealer-facing users) to define user stories, acceptance criteria, and data logic.
• Analyze data models and complex SQL Server datasets to support data mapping and transformation specifications.
• Partner with developers to define backend data flows using REST API, RabbitMQ, and scheduled background jobs (via Hangfire).
• Collaborate with frontend engineers (React + Material UI) to define reporting UX behavior.
• Review and interpret data from message queues, APIs, and backend services built on ASP.NET Framework and .NET Core.
• Contribute to the design and validation of data pipelines and reporting logic aligned with business goals.
• Maintain high-quality documentation such as data dictionaries, process diagrams, and functional specs to support reporting enhancements.