Archiving Services LOT Lead (f/m)

At Bosch, the role is within Bosch Digital, part of the Bosch Group, focusing on digitalization with a strong emphasis on archiving services management at a global scale.

• Master's degree or PhD in Business Informatics, Computer Science, Information Technology, or a comparable field.
• Strong leadership, communication, and negotiation skills with ability to manage diverse interests.
• Excellent interpersonal skills for relationship building, team development, and stakeholder management.
• Proven ability to motivate and empower experts to deliver value through products and services.
• Experience working in virtual and international teams with commitment to continuous improvement.
• Independent, proactive, collaborative, and customer-oriented working style.
• Hands-on experience in development, implementation, operation, and lifecycle management of complex IT products/services in document and data archiving.
• Strong background in enterprise IT products including administration and operation of Windows and Linux server environments.
• Knowledge of computer networks, firewalls, load balancers, SQL databases, storage systems, automation, scripting, and monitoring solutions.
• Experience with OpenText products such as Content Server, Archive Center, and ECM solutions focusing on enterprise-scale archiving.
• Understanding of IT and legal compliance related to document and data archiving.
• Experience with document and data archiving solutions, primarily document archiving.
• Basic knowledge of SAP enterprise environments and archiving workload requirements.
• Excellent written and spoken English; German is optional and considered a strong advantage.

• Lead a high-performing team of experts in developing, delivering, and managing Archiving Services globally.
• Own 8-10 archiving services based on software products from various leading vendors, managing their lifecycle.
• Provide people leadership, coaching, mentoring, and develop a target team of approximately 20 employees.
• Plan, build, deploy, operate, and retire IT products/services while orchestrating responsible stakeholders.
• Align IT product/service roadmaps with IT Portfolio Management.
• Prioritize customer requirements and projects across Bosch business units worldwide.
• Manage commercial aspects including budgeting, resource planning, and financial forecasting.
• Develop and improve the Archiving Services charging model.
• Maintain accurate IT product/service descriptions in the service catalog.
• Monitor, analyze, and communicate KPIs including service-level targets and customer satisfaction.
• Ensure achievement of business and service objectives through continuous improvement.
• Drive standardization of IT products/services within Bosch Digital in collaboration with other teams.