IT Project Governance Manager

ISS World Services A/S is a global leader in facilities services providing cleaning, food, workplace, and technical services, acting as a partner in customers’ success by creating exceptional service moments and supporting productivity through training, career development, and a supportive culture.

• Proven experience in PMO, project coordination, or portfolio support roles within an IT environment
• Understanding of IT governance processes and project lifecycle management
• Strong ability to structure, coordinate, and manage complex processes end-to-end
• Strong Excel and reporting skills with ability to manage and interpret portfolio data
• Ability to collaborate across multiple functions and seniority levels
• Strong communication skills with a structured and professional approach
• Highly organized, proactive, and reliable with ability to manage multiple priorities
• Comfortable working in a governance-driven, structured environment
• Focus on continuous improvement and standardization

Nice to have:

• Degree in IT, Business Administration, or related field
• Familiarity with project management methodologies (Agile, Waterfall)

Key responsibilities:

• Coordinate IT governance processes end-to-end
• Plan, organize, and monitor portfolio processes, ensuring alignment with timelines and quality standards
• Prepare and support portfolio reporting including dashboards and executive materials
• Facilitate stakeholder alignment working closely with project managers, business stakeholders, and IT leadership
• Support Head of Portfolio & Project Management with operational tasks, reporting, and coordination
• Drive continuous process improvements and implement enhancements in portfolio ways of working

Collaboration:

• Work with Portfolio & Programme leadership and stakeholders
• Collaborate with project teams inside and outside IT Department
• Coordinate with Infrastructure and Application Owners
• Liaise with Finance Team
• Engage with Country and Group leadership and stakeholders

Applicants should be able to communicate in English and Polish. The position is hybrid with 3 office days and 2 remote days per week. Applications must be submitted including cover letter and CV via external link. Personal data processing information is provided by ISS World Services A/S under applicable data protection laws.