Middle Immigration Specialist, Talent Ops Support

• Relevant 2+ years of experience in Global Mobility, Immigration, HR, or a related environment
• Strong stakeholder management capability across HR, managers, employees, vendors, and authorities
• Ability to coordinate projects and juggle several cases and deadlines in parallel
• Thorough knowledge of Polish work and residence permit and visa documentation requirements
• Effective problem-solving skills to resolve issues and unblock cases within SLAs
• Excellent organizational and planning skills with high attention to detail
• B2 English proficiency (Upper-Intermediate)
• Polish proficiency at B2 or above

Nice to have:

• Professional certification in Global Mobility or Immigration compliance
• Experience working with HRIS or case management tools to track immigration cases
• Knowledge of GDPR operational controls used in HR processes
• Experience drafting process documentation and SOPs for operations teams
• Experience supporting immigration or HR compliance audits

• Coordinate document preparation for Polish work and residence permits for initial filings, renewals, job condition changes, and ongoing status maintenance
• Prepare employer-side documentation needed for Polish visas, work permits, and residence permits
• Liaise with immigration vendors to ensure smooth, compliant case completion
• Provide primary service support for managers, HR, and employees throughout the immigration process
• Record and track case statuses, report issues and actions, and share solutions on a regular cadence
• Monitor permit validity and key deadlines to support timely submissions and risk mitigation
• Maintain strict compliance with corporate policies, immigration regulations, and data protection requirements including GDPR
• Report on case progress, relay stakeholder feedback, and deliver case statistics to management
• Communicate corporate policies to employees and enforce compliance with requirements
• Identify process gaps or opportunities for growth and address them to improve the current process
• Collaborate with HR teams, managers, vendors, and government authorities to facilitate compliant immigration support
• Deliver accurate, high-quality work within deadlines with and without direct supervision