Senior/Lead Business Analyst

Our client is a global leader in the transportation and logistics industry, operating across multiple continents and serving thousands of customers worldwide. Through continuous investment in technology, data platforms, and digital innovation, the organization is driving large-scale transformation initiatives aimed at optimizing business processes, enhancing operational efficiency, and enabling data-driven decision-making across the enterprise.

• 6+ years of experience as a Business Analyst, Product Analyst, Lead Analyst, or similar role.
• Experience working in Agile environments (Scrum, Kanban, Spotify Model).
• Strong skills in requirements gathering, analysis, and documentation.
• Ability to translate business needs into clear functional and technical requirements.
• Experience collaborating with business stakeholders, developers, architects, and Product Owners.
• Solid understanding of business processes and technology-driven solutions.
• Excellent stakeholder management and communication skills.
• Strong analytical and problem-solving capabilities.
• Professional proficiency in English (written and spoken).
• Experience working with JIRA, Confluence, SQL, Databricks (or similar data platforms), XML, JSON.

Nice to have:

• Experience in large-scale international or matrix organizations.
• Background in logistics, transportation, supply chain, or related industries.
• Knowledge of TMS (Transport Management Systems).
• Experience with data mapping and data attribute analysis.
• Understanding of Business Intelligence and Data Analytics concepts.
• Exposure to digital transformation initiatives.
• Knowledge of APIs and system integrations.
• Basic Python or programming skills.

• Gather, analyze, and document business requirements through workshops, interviews, research, and stakeholder meetings.
• Act as a liaison between business stakeholders and technical teams to ensure alignment and shared understanding.
• Translate business needs into clear and actionable documentation including User Stories, Functional Specifications, Business Requirements, Use Cases, Process Flows, Data Mapping Specifications.
• Ensure end-to-end traceability from business requirements to delivered solutions.
• Analyze existing business processes and identify opportunities for optimization and automation.
• Collaborate with architects, developers, QA teams, and subject matter experts to design and deliver effective solutions.
• Support cross-platform and cross-domain initiatives, ensuring consistency and alignment across products and services.
• Analyze data structures, data flows, integrations, and business rules.
• Gather and document information related to data formats, APIs, SLAs, triggering mechanisms, and data ownership.
• Contribute to continuous improvement initiatives and help remove delivery roadblocks when needed.