Market Operations Junior Coordinator (with German)

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With nearly 60 years of heritage, it is a diverse group of over 420,000 team members in more than 50 countries delivering end-to-end services and solutions with deep industry expertise and a strong partner ecosystem.

• Excellent command of German (C1 minimum) and English (B2 minimum)
• Experience in operations, quality, or process support (e.g., BPO/SSC)
• Strong stakeholder management and business communication skills
• Ability to prioritize and manage multiple tasks simultaneously
• Analytical mindset with a focus on continuous improvement

• Coordinate activities between client, market, and operational teams
• Manage complex cases and oversee case queues and workflows
• Monitor stakeholder inputs and drive timely follow-ups
• Create and update knowledge base content and ensure information flow
• Support and drive quality improvement initiatives (NPS, audits, calibrations)