Helpdesk Technician with Spanish or German
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MidFull-time·Umowa o pracę
#383529·Dodano dziś·0
Źródło: www.pracuj.plTech Stack / Keywords
Zendesk
Firma i stanowisko
For an international company in the SSC sector, joining the Helpdesk team in Warsaw to provide IT support.
Wymagania
- Fluency in German or Spanish (spoken and written) and English
- Previous experience in Helpdesk, IT support, or customer service
- Basic knowledge of IT systems, including browsers, email clients, and web-based tools
- Experience with ticketing systems (e.g., Zendesk) is a plus
- Ability to work in a fast-paced, customer-focused environment
Obowiązki
- Provide Level 1 IT support in German/English via phone and email
- Troubleshoot basic hardware, software, and connectivity issues
- Handle user inquiries related to web tools and platforms
- Deliver professional, empathetic, and effective customer service
Benefity
- Hybrid work mode (3 times per week from office)
- Language courses
- Udemy e-learning platform
- Medical care package for employee and family with the ‘Freedom of Treatment’ service
- Life insurance on preferential terms
- Multisport card
- Integration activities including ping pong, board games, and volunteer projects
- Employee referral scheme
Kursy językowe
Szkolenia wewnętrzne
Opieka zdrowotna
Ubezpieczenie
Karta sportowa
Spotkania integracyjne
Antal SSC/BPO
7 aktywnych ofert