Conversational AI Consultant/Developer with German

DCG is a space where business needs meet people's ambitions. The company helps candidates find environments where they can grow and helps firms build effective teams, working closely with people and organizations to create lasting and valuable relationships.

• Excellent knowledge of at least one major CAI platform (Kore.ai, Copilot Studio, Dialogflow, Parloa, Cognigy, Zowie)
• Experience in business requirements analysis and process design
• Experience with conversational AI, voice AI, or chatbot technologies including platforms such as Cognigy, ElevenLabs, or Zowie
• Proper communication and escalation skills
• Good command of English and Polish languages
• German language proficiency at a minimum B2 level
• Enthusiastic, proactive attitude and strong ownership mindset

Nice to have:

• Experience with advanced prompt engineering and LLM orchestration
• Familiarity with Text-To-Speech and voice AI solutions
• Knowledge of integrations via REST APIs and webhook-based architectures
• Experience working in agile environments

• Automate various business processes using CAI platforms (Kore.ai, Copilot Studio, Dialogflow, Parloa, Cognigy) utilizing deterministic rule-based and probabilistic LLM-based approaches
• Conduct business analysis for selected use cases for CAI automation
• Design processes and conversations using diagrams or prompt strategies
• Develop solutions including API call configuration, NLP training, and Text-To-Speech enhancements
• Perform testing including functional and NLP testing
• Collaborate closely with business owners and clients to gather comprehensive business and technical requirements