Senior Consultant (Transformation, Order Management, AI)

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. With nearly 60 years of heritage, it has over 420,000 team members in more than 50 countries. The company delivers end-to-end services and solutions across strategy, technology, design, engineering and business operations, leveraging deep industry expertise and a strong partner ecosystem.

• Minimum 10 years of relevant professional experience, including at least 5 years leading and delivering transformation programs.
• Deep understanding of end-to-end Order-to-Deliver processes (order management, logistics, global trade management, customer service).
• Business strategic thinking combined with understanding of AI technologies (e.g., machine learning, GenAI, Agentic AI) and their business applications.
• Ability to structure and solve complex problems and communicate effectively with senior stakeholders.
• Experience working with managerial-level stakeholders, managing diverse interests and expectations.
• Excellent interpersonal, communication, and presentation skills.
• Good command of the English language in both spoken and written form.
• Flexibility to travel for client engagements as needed.

• Leading supply chain transformation projects, including AI strategy development, roadmap design, value creation initiatives, operating model design, and commercial and technology assessments.
• Designing end-to-end agent-based supply chain architectures spanning Logistics, Order Management, global trade management, and customer service.
• Defining interaction models between AI agents, human decision-makers, and enterprise systems.
• Integrating AI capabilities with ERP and supply chain platforms (SAP S/4HANA, OMS, TMS).
• Establishing scalable data, model, and governance frameworks to support AI solution development and deployment.
• Supporting business development, including leading preparation of pitches and presentations with internal and external stakeholders.
• Collaborating across Capgemini practices and geographies to deliver integrated, cross-functional solutions.

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. They evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.